Some customers may be having difficulty accessing various sites, such as the Playstation Network, ebay, asos.com.
Our engineers are currently investigating.
Please check our Service Status pages for any updates.
What happens when you try to explain what you do for a living to your children? A convoluted conversation about computers and coaxial cable? Not so for Richard, one of our brilliant team of installers.
Richard Campion is one of our top install engine...
Hi macefamily,
I've just run a few checks on your service and can see that you're back online, so fingers crossed service has been more stable for you.
I can see that your Hubs up and downstream power levels are pretty marginal and worth keeping an...
Thanks...is this affecting both 2.4 and 5Ghz channels?
Could you also confirm if a full pinhole reset (depress for around 30 seconds or so) allows to you to then reconnect via default settings.
Cheers
Good call tony...could anyone affected please confirm if the default WiFi password (see sticker on the base of the hub) provides access...failing that please try a pinhole reset of the Hub and let us know if this restores connectivity via the default...
Hi all,
Are the lag issues on the PS4 still ongoing?
In order for us to troubleshoot this further, It would be helpful if you could log into the Hub (192.168.0.1) re-enable the 'channel optimisation' option and confirm if the lag issues return.
If th...
