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Scage · 23-09-2023

Hi allI could see similar posts but not quite the same situation I am in.I returned home today to discover a letter from O2 saying I owe £24.98. The letter is a notice of full service restriction and states it I do not pay they will disconnect the de...

Scage · 03-01-2022

HelloI hope someone can help me. While I continue to struggle with VM in another thread over the stability of my upload, things have been the best they ever have been, so I decided to attempt to install the ASUS ZenWiFi AX I bought 6 weeks ago. Howev...

Scage · 08-11-2021

Hi, I have had Gig1 for a couple of months now. I went in with my eyes open so am aware the Wi-fi performance of VM’s hubs is poor and that the best thing to do is sort out your own solution and have the hub in modem mode.From a little research it se...

Scage · 11-09-2021

Hi AllApologies for the silly question. I have just had a Hub 4 installed and am getting TV, broadband and telephone. I don’t have a telephone yet but apparently it just needs to be connected to the Hub 4. I had a quick search to no avail but is ther...

Scage · 10-09-2021

Hi AllI had TV, Broadband and Phone installed yesterday. I have taken the Ultimate Oomph Bundle and opted for Gig1 as it was available.I tested the speed while the engineer was here and got between 200-281 Mbps over Wi-Fi to my iPhone. I asked the en...

Scage · 26-09-2023

What was the response to this? I currently have the same issue but am basically getting no help other than asking me to speak to O2.

Scage · 26-09-2023

Where is the trading standards register for this issue?

Scage · 26-09-2023

Sounds like you have the same problem I have. VM are currently acting appallingly. In my thread I got asked to send a PM and now it’s a backwards and forwards about how I need to speak to O2.So I need to speak to O2 because you failed to transfer my ...

Scage · 24-09-2023

Thank you. I have replied to your message.I think I was migrated to an O2 sim. My guess on the charge is it my monthly bill, which VM and O2 had both said in public communications would be taken via my existing direct debit.

Scage · 23-09-2023

So, I have had to force my way into my O2 account which was set up with a fake email and have made a payment to O2 of £55.96. It includes a £6.00 for late payment - will VM reimburse me for that?

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O2 alleging unpaid bill - help!

ASUS ZenWifi AX 6600 Hub 4 Set-up Help

Mesh recommendations for Gig1

Home phone Hub 4 what phone do I need?

Gig1 Install yesterday - Speed is less than half

Re: Yet another O2 question - overcharged by virgin?

Re: Switching to 02 billing nightmare

Re: Switching to 02 billing nightmare

Re: O2 alleging unpaid bill - help!

Re: O2 alleging unpaid bill - help!