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spac3n3rd · 29-03-2023

How do you change the direct debt?Managed to change it for my call time but the hand set loan payments are still trying to come out of my old bank

spac3n3rd · 06-11-2022

So got Wi-Fi max the other day and virgin sent me 1 pod as I’m a 1gig customer but the pod will not connect to my network which is a hub5 even tried hard wired. After abit of google I understand there is a pod 2 that connects to hub5.Have virgin sent...

spac3n3rd · 01-11-2022

So had an engineer come fix my home phone last weekThey didnt fix my line, they didnt even look at it.Asked me if id like my phone on my hub 5, i agreed and im happy with it aswel but its only for backup anyway.Whats my Telephone Line Rental charge f...

spac3n3rd · 25-10-2022

not sure why service suspended aas all billing upto date and next not due for 3/4 dayscant ring 789Is anyone else having issues

spac3n3rd · 12-03-2022

so basicly someone hacked my account or mobile account last week and ordered a new iphone 13 pro 1Tb.only found out after i order something and wasnt getting emails. so got on my emails and rang up virgin and cancelled the order that was being sent t...

spac3n3rd · 07-11-2022

The app asked me to optimise the 2.4 and 5, So I did that and I guess that made the SSID the same. Also I have rebooted the router multiple times and reinstalled the app all before I posted. The pod has 2 rj45/Ethernet ports on it. Is this for hard w...

spac3n3rd · 01-11-2022

i meant backup for me if my mobile goes down.ok thanks for answering

spac3n3rd · 26-10-2022

so **bleep** right now. Account hacked or data breach because someone managed to ring up andBarred 2 numbersAdd a new account with 3 new numbers, multi iphone 14 procant believe they wasn’t any red flags with delivery address being 80 miles from the...

spac3n3rd · 25-10-2022

I get an automated message when I try to make a call says service suspended to this number call 789.even on Wi-Fi callingI can receive calls, I think mobile data ok but can’t be sure as signal only 3G but slow. Currently on customers Wi-Fi to try and...

spac3n3rd · 12-12-2021

i got my hub5 on friday and had no problems with wifi or using more than 1 ethernet port, using 3 ports. telephone ports are disabled

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Hand set loan payments

Wi-Fi pod not connecting

Question about line rental

Service suspended

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Re: Wi-Fi pod not connecting

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Re: The new Hub 5.