Virgin Media Virgin Media Community

Stepheninleeds · 11-01-2023

This is not regarding a phishing phone call, but is an issue that should be raised. The other day I received a phone call, automated, claiming to be from Virgin Media. It said I had exceeded my credit limit & if I did not make an immediate payment I ...

Stepheninleeds · 10-01-2023

I discovered today I was over my account limit. In over 20 years this has never happened before. I realised it was due to calling my frail mother who is in a nursing home temporarily. I asked to increase my credit limit, as a loyal customer of such l...

Stepheninleeds · 12-01-2023

Hi Pauline, Thanks for the welcome back. I keep replying to him.

Stepheninleeds · 12-01-2023

I am not happy having to enter pins when I too have no young children in the house. It is made harder by the fact I have poor eyesight & mobility disabilities. I accept it because there is no choice in the matter. I just wish it was consistent at lea...

Stepheninleeds · 11-01-2023

I have a similar issue, which is annoying but you deal with it. I can sometimes have to enter a pin for a specific programme, if I continue to watch the same episode later I may not be asked, other times I am. This is always before the Watershed.I ha...

Stepheninleeds · 11-01-2023

I did a Quick Start install. It was very easy to follow the instructions. There was an issue with activation. A call resolved that. I am not sure why they insist on an engineer. I would call, or wait until you are offered the upgrade for free, as I w...

Stepheninleeds · 11-01-2023

Patience! I know the ambulances are on strike so I need to use my magic broom to get here!

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Phising phone call

Increasing account limit

Re: Increasing account limit

Re: Virgin suddenly asking for a pin

Re: Virgin suddenly asking for a pin

Re: Charged £164.93 to swap Virgin Media TiVo 1TB to V6

Re: Increasing account limit