Thanks. I got registered.Because virtually all services require a long password comprising of combination of upper, lower case, numbers and special characters, the Virgin system is quite unique in that it just spits out typical passwords including t...
Could I get some help with the same issue, please?New customer and can’t check my account settings because I can’t create an account because of the known issue with all passwords being rejected.Thanks
No, because every password I enter is rejected.The support lady said that the system won’t allow upper case letters in the password. Which is obviously ridiculous.But even when so use all lower case, it’s still rejected.
I actually phoned support and a lady set the password for me, but when I tried to log in later (and again today) with that password, it didn't work."We didn't recognise the username or password you entered. Please try again."