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gilburton · 12-12-2022

Is there any way of finding out if any work has been done on our local Masts??My wife is on a virgin sim and I am on a voxi (vodaphone) sim. Just recently my signal has disappeared and as my wife has always had a poor virgin signal at home sometimes ...

gilburton · 02-09-2022

My wife has a Virgin mobile a couple of years old(samsung)We can both be sitting in the same room and someone will call her but her phone doesn't ring. They then call me but I'm on Vodaphone.Today my wife was over at my daughters house looking after...

gilburton · 29-08-2022

I'm on 350 mbs and I was getting that on ethernet and app 200 on wifi.Recently this has dropped and I'm only getting 50 mbs on wifi which,to me, is the fallback speed when there is a problem.I've tried resetting the router and laptop with no differen...

gilburton · 08-12-2021

I have an unusual problem. I have a pay monthly still under contract and it has app another 6 mths to run.The problem is AT HOME the virgin signal is terrible but ok elsewhere. I appear to be in a bit of a black spot signal wise although it has only...

gilburton · 12-11-2021

I left virgin a year ago and have now rejoined. Are the old phone numbers reallocated or is there any chance I can get it back??

gilburton · 20-12-2022

All ok now.. There was some apparantely major work being done on the o2 mast until the 16th dec. Both my wifes virgin signal and my voxi/vodaphone signal are back to normal with app at least 50% or more strength.As we only had our mobiles active we h...

gilburton · 12-12-2022

Just to clarify I am with virgin mobile and have an account but my wife uses the virgin phone.We left a previous long standing Virgin package account a few years ago because of cost but kept the mobile account going and I switched to voxi.If you want...

gilburton · 07-09-2022

Up to 200mbs. I'm only 2 mtrs directly in line of site with the router so the issue has nothing to do with location in the house and my environment has not changed.Something has changed and the only temporary way round it was to rename the 2.4 and 5g...

gilburton · 05-09-2022

Standard scripted reply obviously hasn't read the previous posts.

gilburton · 02-09-2022

No she hasn't had a sim for years.I thought you were on the vodaphone network? but if another sim would help then possibly that would be the way to go at least to eliminate the possibility??She has a dual sim phone would they work alongside??As long...

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Recent loss of signal

poor signal in certain locations

low broadband speed

dual sim not working

Can I get my old phone number back

Re: Recent loss of signal

Re: Recent loss of signal

Re: low broadband speed

Re: low broadband speed

Re: poor signal in certain locations