Volt benefits not applied

[Donna18]

Hi, I am a long time VM customer and last year I took a contract with O2. I activated volt on O2 and it was applied in November 2022, but my VM benefits still haven't been applied.

I've tried calling but none of the automated options seem right for this issue, can someone please help me with this.

[David_Bn]

Thanks for your post on our Community Forums @Donna18, and a very warm welcome to you!

Sorry to hear of the issues with the Volt benefits not being added to your account. 

Check out the purple envelope in the top right hand corner for a private message from me.

Kindest regards,

David_Bn