Volt Benifits

[Eileen0610]

Hello

i am a virgin internet customer and my son-in-law and daughter who I live with are o2 customers 

they have received the o2 volt benefits quite a while ago but we have not received the broadband benefit's and they show inactive on my Virgin account

we currently have a low signal area and want to take advantage of the signal booster

how do I get these benefits activated?

many thanks 

[Zoie_P]

Hi @Eileen0610,

Thank you for your post and welcome to our forums.

I am sorry these have not been added. I can take a look for you. 

I will pop over a PM and we can go from there, just keep an eye out for the little envelope 👀📩

Thanks,

Zoie

[Eileen0610]

Thank you

[Zoie_P · Accepted solution]

Hi @Eileen0610,

Thank you for messaging with me. I am so glad I could help you with this and sent it to our team to get your benefits added.

Please pop back if you have any other issues.

Zoie

[Eileen0610]

 Thank you very much for all your help

[Akua_A]

No problem @Eileen0610 Happy to have been able to help 🙂 Please do not hesitate to contact us if you need any further help.

Thanks,