Showing results for 
Search instead for 
Did you mean: 

Stream Sky sports Pricing

On our wavelength

Why on the My Virgin Media app under Manage Stream does the price of Sky Sports change when I add it?  It shows £18.75 a month then when I press add it changes to £38.75, likewise Sky sports & cinema changes from £28.75 to £46.26.

I currently have Sky sports via Now for £25 a month, so would prefer to pay £18.75.


Forum Team
Forum Team

Hello fellowes50.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue the pricing on the App 

Can you please post screen shots of the before and after prices.

That way we can see what is happening.



Very Insightful Person
Very Insightful Person

Hi @Gareth_L 

This issue has also been reported by other customers in the Stream Forum, along with screenshots 

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

The App has been updated and I am no longer able to manage my stream account via the App as it is no longer there, it is only via my online account 

Hi fellowes50,

We're sorry to hear that you've been having some conflicting information when trying to add to your Stream package. 

Thanks for linking in the other thread to @newapollo

I've raised this up for further investigation and as soon as I have an update, I'll let you know. 


Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs