Ordering WiFi pods

[aswatson116tdm]

I have two rooms at opposite ends of the house with zero WiFi signal so that VM connect does not work in those rooms and does not come up with a recommendation for WiFi pods. 

So I need two WiFi pods. I have tried the chatbot and calling 150 but still I am no nearer to being able to order what I need. 

[newapollo]

Hi @aswatson116tdm 

 See the following page for details, including  how to order online via My Virgin Media or through the Connect app

https://www.virginmedia.com/wifi-max 

You can also call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

They are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they £8  a month.