THis is completely unacceptable
I got An IT ticket promised it would be sorted in five days
Great! Thanks for waiting, Alec. I have successfully submitted an IT Ticket for you. So the ticket reference number will be P#######. This will be fixed by the IT team within 5 working days and will send you updates on the details you have provided. I also included the errors you are receiving which was shown on the screenshot photo you sent. Is there anything else I can help you with?
complete joke there customer service
not heard a ducky bird
fuming🤬