I got An IT ticket promised it would be sorted in five days
Great! Thanks for waiting, Alec. I have successfully submitted an IT Ticket for you. So the ticket reference number will be P#######. This will be fixed by the IT team within 5 working days and will send you updates on the details you have provided. I also included the errors you are receiving which was shown on the screenshot photo you sent. Is there anything else I can help you with?
Thanks for coming back to us @Rsym and I have looked into this and unfortunately the team are still working on this at the moment, I have asked for this to be escalated to the managers of the support team for a quicker resolution to this issue, the team should be in touch with soon with an update.
I finally activated Netflix randomly though my TV and for 3 glorious days had access to it and today I received an email from Netflix :
Unfortunately, Virgin Media has let us know that your account could not be billed through your Virgin Media subscription. We are cancelling your membership, effective from Saturday, 3rd September 2022.