Leaving VirginMedia

[bemybezzyman]

Good afternoon,

Apologies if I've put this in the wrong section.

If I decide to leave Virgin by paying off the rest of my contract and moving to someone else what happens to the o2 sim that goes along with the volt package . Does it just carry on with no effect or because it came through the Virgin contract I'd lose it.

Thanks for any advice you may give.

[Andrew-G]

The O2 arrangement keeps running unless cancelled separately. 

If you cancel the VM side of things, be aware any discount or O2 benefits specifically related to a VM/O2 bundle will be lost.

[unisoft]

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@Andrew-G wrote:

The O2 arrangement keeps running unless cancelled separately. 

If you cancel the VM side of things, be aware any discount or O2 benefits specifically related to a VM/O2 bundle will be lost.

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If the rest of the VM contract is paid off - then I believe the customer would still keep their VOLT data on the O2 side, until they changed tariff there. The O2 continues to run as a separate agreement until cancelled.

[enlli]

@unisoft You are correct. The customer will keep double data etc until they change tariff