on 17-02-2023 09:31
Hi missed technician on installation day (yesterday) and can only get new appointment in 12 days. We work from home and need WIFI. I keep getting passed through to different people by Virgin but no body is able to help. Any ideas TIA
on 17-02-2023 11:10
Hi @DunnyLFC
You could try calling the pre-installs team on 0800 052 1734
They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday
on 17-02-2023 12:41
Thanks Dave I’ve tried them they’re not very helpful, I’ll probably just have to stick with the date they’ve given us