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v6 box taking to long to boot

hello my v6 box taken 2 hour to boot yesterday i timed it on my phone it was because the power went out i ask for a replacement but transfer me to tech team got hang up as soon as it was ringing not sure what to do don.t want this happening again 

ben
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Re: v6 box taking to long to boot

How is your V6 connected to your homehub - Ethernet or WiFi?

And has it booted up ok now - is it otherwise working ok?

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Re: v6 box taking to long to boot

Good Morning sandelben,

 

Thanks for your post and sorry to see you've been having issues with the V6 box when loading up

 

How are the services looking at the moment? Looking into the account it seems that everything is currently running smoothly for you..

 

Kindest regards,

 

David_Bn

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Re: v6 box taking to long to boot

it working fine they sent me another box and it work great 

ben
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Re: v6 box taking to long to boot

Thanks for the update sandelben,

 

Pleased to hear your happy with the services

 

Kindest regards,

 

David_Bn

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