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Message 491 of 527
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Re: TV pixelation issue

Unfortunately I am not going to be in tomorrow. I am going to be in on 1/10 pm. 03/10 am. 06 and 08/10 all day. 09/10 pm. If it could be rearranged for one of those dates I’d be grateful. If the problem persists after what will be the 3rd engineer visit what will be the next steps? This has been a problem for well over a year now. 

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Message 492 of 527
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Re: TV pixelation issue

All get fixed for everyone? Pixelation gone? I'm intrigued, I would have stayed if they could have fixed mine.

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Message 493 of 527
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Re: TV pixelation issue

No fix, for me at least. Seems the request for help was simply brushed under the carpet.

Obviously an inherent problem, as 50 pages of people with pixelation issues shows.

I see some people getting multiple engineer visits and others simply not replied to.

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Message 494 of 527
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Re: TV pixelation issue

Hi Nutsak316, 

I'm really sorry to hear that you're still having this issue. 

I can see you posted about this previously to which we did respond but we didn't hear back from you. 

 

I've had a look and we've been unable to locate the account from here therefore if you could please pop me a personal message I'll be able to assist further. 

Thanks 

 

Emma_C - Forum Team
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Message 495 of 527
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Re: TV pixelation issue

I've held off posting since I didn't want to feel too positive too soon... but thanks to the mod team for organising it, and the engineer who came out and swapped out my old Tivo box, that's us had 7 days of solid reception, with no pixelation at all. 🙂

So, thanks, and fingers crossed.  Hope everyone else's problems get resolved....

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Message 496 of 527
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Re: TV pixelation issue

That's great news @IJMEdinburgh, thanks for letting us know. 

We're around if you need anything else 🙂

Emma_C - Forum Team
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Message 497 of 527
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Re: TV pixelation issue

That is good to hear. Hopefully ours will be fixed on Thursday. If not we’re out of here. 

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Message 498 of 527
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Re: TV pixelation issue

Hi @Mark1871, do let us know how things go on Thursday 🙂

Emma_C - Forum Team
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Message 499 of 527
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Re: TV pixelation issue

I will. Whatever the outcome. Thanks. 

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Message 500 of 527
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Re: TV pixelation issue

hi, this is very irritating. See below:


Affecting all channels

tivo box 

evening 

Kind regards,

joel

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