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T.v. guide issue

Hi ya'll.  Can someone please help me. On my t.v. guide it just says to be announced all the way down.  What's the reason for this. 

Thanks 

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Re: T.v. guide issue

Has the box been switched off for a while, or in the case of a V6, become disconnected from its link to your Virgin hub?

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Re: T.v. guide issue

Hi nodrogd,

Definitely not that I'm aware of. I've used it as normal.  This is just a sudden issue that happened 3 days ago.. would there be any benefit in resetting my router?

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Re: T.v. guide issue

If you've tried the normal reboots etc then go to Home>Settings>Network>Connect to the Virgin Media Service.

This should force a connection to Virgins servers & may fix the problem.

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Re: T.v. guide issue

Good afternoon RichardShaw2345 

 

Thank you for your post. 

 

How are things looking since your post? Are you still having issues with the guide? Please can you confirm what version of the box you have? (V6 or TiVo box) 

 

Kind Regards 

Zak_M

 

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Re: T.v. guide issue

The issue has been sorted.  I thank everyone for their support and guidance!

RichardShaw2345

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Re: T.v. guide issue

That is brilliant news. 

 

If we are able to assist you further then please do let us know. 

 

Kind Regards 

Zak_M 

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