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Sound dropping out frequently on V6 box today

Watching channel 407 currently and sound dropping out for just a second, but up to several times a minute. On channel 405 as well earlier. Seems okay on BBC4 HD though.

Really annoying!!

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Re: Sound dropping out frequently on V6 box today


@tboman wrote:

Watching channel 407 currently and sound dropping out for just a second, but up to several times a minute. On channel 405 as well earlier. Seems okay on BBC4 HD though.

Really annoying!!


Spoke too soon, get it on BBC4 HD as well!!

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Re: Sound dropping out frequently on V6 box today

Hi tboman,

 

Sorry to hear that the sound is dropping frequently and understand it can be quite frustrating for you?

 

Are you still experiencing issues since you last posted?

 

If so, have you tried a different HDMI cable?

 

Does it occur on any SD Channels?

 

Thanks,

 

Lisa

 

 

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Re: Sound dropping out frequently on V6 box today

Hi Lisa, seems okay now. It was a general problem at the time and lots of people reported it, but seems to have been resolved. Cheers, Tony

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Re: Sound dropping out frequently on V6 box today

That's great to hear Tony.

 

Please monitor and let us know if the issue comes back.

 

Regards,

 

Lisa

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