Sky Sports Pause Adjustment Charge on my latest bill
just received my latest bill for june from Virgin and it includes a (one off) £8.10 Sky Sports Pause Adjustment Charge, what is it for? my package charge includes sky sports as it resumed on 19th june.
Re: Sky Sports Pause Adjustment Charge on my latest bill
No,,, for eg. If my monthly bill before the lockdown / sports pause was £60, the pause in sky sports took the bill down to eg £40. today the bill has came in at £66.60 which is my original price + £6.60
so my actual bill has increased £6.60 above what it should be
Are we seriously being charge an Admin charge for not using a service?
No, you're not being charged a non-usage admin fee.
As others have explained, full monthly credits were applied covering Sky/BT Sports channels, in advance of each billing month. When live football resumed on June 19th, Sky decided to resume charges from that date - therefore VM applied charges to cancel out credits that had already been applied covering beyond that date.
This was explained in emails sent to every affected customer.
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