VHD & V+HD boxes are now obselete. Sky Cinema & Sky Sports channels are no longer supported on these boxes as of 31/0719. Sky Cinema On Demand has moved to an internet based system which the older boxes do not have the technology to access. You should have had notification to upgrade to a TiVO or V6 box sometime ago.
If not give Customer Services a call & they will arrange a swap out.
VIP pack with VIVID 350. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
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