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Remote control fault

Like several others, my remote control (Tivo) is malfunctioning, several buttons not working. I appreciate that customer services staff will be thin on  the ground, can I request replacement online or via email, somehow ??

Michael

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Re: Remote control fault

Hi

If you use the free text service below an agent will get back to you

Thanks

Craig

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Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Remote control fault

Tx Craig, but work is an obstacle to phone messages etc.

 

Is there anyone on the forum with access to Virgin systems, who could raise a request for replacement directly?

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