Same here. In London CNN just gives WO2 code. Can’t get through to support.
I've moved your post to a new thread, W02 is a signal error and I suspect you have different issues to the other posters in your original thread.
Can you check any of the following channels that you have access to... (all SD)
MTV, MTV Base, MTV Hits, BET, MTV Music, MTV Classic, Sky One, Sky Nature, Boomerang, Boomerang+1, More4+1, Film4, Film4+1, 4-Music, Cartoon Network.
If any of those have similar problems, it's because they're on the same broadcast mux (channel) as CNN and W02 is a signal fault.
You're best calling VM faults to report this, if so.
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