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Message 11 of 15
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Re: Paused Sky Sports BT Sport but my bill still the same!

Hi I seen the credits added £27 and £9.50 and my bill on 7th May has now been reduced. So do I apply every month 

 

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Message 12 of 15
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Re: Paused Sky Sports BT Sport but my bill still the same!

Hi andy

You don't  have to apply again, it will be applied automatically until such time as VM inform you of any change.

from the VM page where you apply for the pause/credit https://www.virginmedia.com/help/thinking-of-leaving/talk-to-us 

This payment pause is available to customers who had Sky Sports on 19th March 2020, and BT Sport on 22nd March 2020.  If you weren’t using Sky Sports or BT Sport on these dates, you might not be eligible.

We’ll restart your payments automatically, and let you know when that's happening.

 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Message 13 of 15
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Re: Paused Sky Sports BT Sport but my bill still the same!

My last bill had the credit added but this month there's no credit. Can't seem to see an option for Live Chat and it's over an hour to wait on the phone.

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Message 14 of 15
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Re: Paused Sky Sports BT Sport but my bill still the same!

My credit hasn’t been applied for this month either, I did get it last month, my bill cycle is may the 2nd so it should be on by now

cam the mods check this out

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Message 15 of 15
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Re: Paused Sky Sports BT Sport but my bill still the same!

How do you get £50 off your bill?

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