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Fibre optic
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Message 21 of 26
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Re: On Oomph Package But Box Sets Wants Me To Upgrade?.

Area 20.

VM can't have applied the correct 'flags' to the content.

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Message 22 of 26
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Re: On Oomph Package But Box Sets Wants Me To Upgrade?.

So we know now there are at least 3 different areas effected.

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Message 23 of 26
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Re: On Oomph Package But Box Sets Wants Me To Upgrade?.

Sorry for this - I understand that the relevant teams are aware and are currently investigating. As soon as we know more we'll be sure to get back to you with an update.

 

Tom

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Message 24 of 26
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Re: On Oomph Package But Box Sets Wants Me To Upgrade?.

Thanks Tom

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Message 25 of 26
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Re: On Oomph Package But Box Sets Wants Me To Upgrade?.

Just checked and all of the 'upgrade to watch' messages have changed to 'included in your package'. Tried a couple and they are playing correctly so well done to Virgin for listening and sorting out.

Thanks

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Message 26 of 26
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Re: On Oomph Package But Box Sets Wants Me To Upgrade?.

All working correctly on my V6 boxes now as well
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