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Re: No access to TV apps unable to record from TV control App

Although the initial reply given by Paul did not work, he kindly offered to ring me or for me to ring him with my problem.

I rang him and he talked me through various checks.

With his help and a great deal of patients and time on his part, it transpired that it was a faulty Ethernet cable connected to the Virgin box.

This was removed and the box was re -connected via Wi-Fi.

Problem solved.

He is a credit to Virgin Media especially as he is in self isolation and working from home.

Thank you again Paul.

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