Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
259 Views
Message 1 of 2
Flag for a moderator

My Virgin TV Box keeps turning off

My Virgin TV box goes through the ‘starting up’ phase, it shows the guide screen then turns off.

i have checked all cables and reset. It keeps doing it.

Virgin please can you fix?

Thanks

0 Kudos
Reply
Highlighted
  • 1.56K
  • 71
  • 131
Forum Team
Forum Team
203 Views
Message 2 of 2
Flag for a moderator

Re: My Virgin TV Box keeps turning off

Hi Pjd1,

Welcome to forums and thank you for your first post 🙂

I have done some remote checks and your box is unreachable can you please make sure it is on and let me know so I can run some remote diagnostics 🙂

Thanks

Zoie

0 Kudos
Reply