Menu
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
257 Views
Message 1 of 6
Flag for a moderator

How do I cancel my racing uk package

Seeing as there is no live sport how do I cancel or pause my racing channels 

0 Kudos
Reply
Highlighted
  • 126
  • 34
  • 34
Forum Team (Retired)
Forum Team (Retired)
250 Views
Message 2 of 6
Flag for a moderator

Re: How do I cancel my racing uk package

Hi

Follow the below link

https://www.virginmedia.com/help/thinking-of-leaving/talk-to-us

Thanks

Craig

 


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
  • 152
  • 35
  • 61
Forum Team (Retired)
Forum Team (Retired)
247 Views
Message 3 of 6
Flag for a moderator

Re: How do I cancel my racing uk package

Hi Anthony,

We have Tex helpline 07533051809 contact them and one of the team should be able to help you.

If my answer was helpful to you please mark as helpful. Please click on the kudos link

Kind regards Darren

Area field tech Guildford.


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
243 Views
Message 4 of 6
Flag for a moderator

Re: How do I cancel my racing uk package

Already done this and have still been charged 

0 Kudos
Reply
Highlighted
  • 8
  • 0
  • 0
Joining in
194 Views
Message 5 of 6
Flag for a moderator

Re: How do I cancel my racing uk package

hi I have just rang 150 and got through , they cannot pause the racing channel but they can cancel it which I have done and I will reorder it when racing in UK starts.
0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
187 Views
Message 6 of 6
Flag for a moderator

Re: How do I cancel my racing uk package

Thank you 

0 Kudos
Reply