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Damaged Distribution Box

There is a Virgin Cable junction box outside a block of flats that has been broken and the joints are all exposed to the elements.

Pembroke Court, 15 New Church Road, Hove. BN3 4AB. Can this be booked in for repair Virgin Box.jpg

 

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Re: Damaged Distribution Box

Hi Eatonpj55,

 

Thank you for your post and welcome to the community.

 

I've now reported this to our team for them to send an engineer to get this fixed 🙂

 

Thank you,

 

Melissa 

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Re: Damaged Distribution Box

Thanks Melissa

Much appreciated

 

Pete

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Re: Damaged Distribution Box

Hi Melissa

The junction box has still not been repaired. Could somebody deal with this please 

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Re: Damaged Distribution Box

Thank you for the update Eatonpj55 and apologies for the lack of update on this.

 

From the photo provided previously this isn't a junction box but is an omnibox that is connected to someones services. If you're the account holder for this, we can book an engineer for you through private message.

 

It would need to be booked in connection to an account as, if previously it was raised to our junction box repair team they wouldn't be able to access this to fix it without the account holders permission. 

 

Let us know if you're the account holder for this or if you're able to contact the account holder for this they should contact the team to book this appointment with us.

 

Thank you, Emily.

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Re: Damaged Distribution Box

I am the agent for the property. I do not know what flat this Omnibox serves. 

It will have to stay as it is.

However the connections will end up corroded this close to the sea so the Omnibox can be fixed when the supply fails 

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Re: Damaged Distribution Box

If you do find out who owns the services which the Omnibox is connecting, please direct them to book an appointment with us on their account so that we can repair this and any wires that may need replacing due to weather conditions. ^Em

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