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Copy old box settings

I'm trying to copy the settings from my old box to my new hower the page isn't working. Any help? 

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Re: Copy old box settings

Hi 

You need to go to https://virgintvgo.virginmedia.com

Sign in with your user name and password this is the same as you use to manage your account online 

Once signed in click the menu at top left and ho to settings then there should be an option at the top for device management,that's where you can copy your settings from your old box to your new one 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Copy old box settings

Just make sure you are copying the correct box and not removing from old box. I name my boxes to make sure it doesn’t happen 

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Re: Copy old box settings

The link doesn't load the page. 

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