I'm trying to copy the settings from my old box to my new hower the page isn't working. Any help?
You need to go to https://virgintvgo.virginmedia.com
Sign in with your user name and password this is the same as you use to manage your account online
Once signed in click the menu at top left and ho to settings then there should be an option at the top for device management,that's where you can copy your settings from your old box to your new one
Here to help! I'm a technician helping out whilst working from home. Find out more
Just make sure you are copying the correct box and not removing from old box. I name my boxes to make sure it doesn’t happen
The link doesn't load the page.