Channels state “to be announced” - TV guide not available
We upgraded our TIVO box in the living room to V6 and moved the other TIVO box upstairs (to replace the previous ‘old’ one). Since doing so, we have access to all the channels (it seems) but cannot see the TV guide (on the 2nd device - the V6 is fine).
we have tried resetting but it hasn’t worked. What can we do next?
Re: Channels state “to be announced” - TV guide not available
Assuming you mean that the Guide says ‘To Be Announced’ for all channels and all dates/times, all you can do is attempt a manual network connection which may identify further information as to the source of your error.
You can do this connection by navigating on the TiVo as follows:
Home > Help & Settings > Settings > Network > Connect to the Virgin Media Service now >
The connection goes through a number of steps. Report if any step fails and what message is displayed.
If all goes well, your Guide should populate.
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