Menu
Reply
  • 11
  • 0
  • 1
Ealingresident
Tuning in
320 Views
Message 1 of 3
Flag for a moderator

Bad itv2, channel4+1, e4, film4, channel 5, 5 select

All the above channels have very poor reception. We are in Ealing W54TS. Any ideas? 

0 Kudos
Reply
Highlighted
  • 14.02K
  • 1.49K
  • 3.01K
Very Insightful Person
Very Insightful Person
308 Views
Message 2 of 3
Flag for a moderator

Re: Bad itv2, channel4+1, e4, film4, channel 5, 5 select

The vast majority of these are carried on the same transmission mux. This would point to a signal issue between your property & the local cabinet. Give faults a call & they can test levels remotely.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

0 Kudos
Reply
  • 8.34K
  • 324
  • 11
Moderator (Retired) Huw_B
Moderator (Retired)
263 Views
Message 3 of 3
Flag for a moderator

Re: Bad itv2, channel4+1, e4, film4, channel 5, 5 select

Hi there Ealingresident, 

I'm sorry to hear that you've been having issues with you television channels, I'd like to investigate further. I've been unable to locate an account that has TV services using your forum credentials, so would like to ask some further questions in order to locate the TV account. I'll send you a private message in order to ask these questions, 

Please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
Reply