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Dazza124
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Message 51 of 105
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Re: All4 App blank screen 22/09/20.

Hi Chardy51,

Have you checked your service status page. Mine states All4 app blank screen in my area and a fix is currently ongoing.

Dazza124
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Message 52 of 105
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Re: All4 App blank screen 22/09/20.

"This issue has been raised under fault reference F008403264 and we hope to have a fix in place very soon."
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Message 53 of 105
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Re: All4 App blank screen 22/09/20.

Hello all,

We're just checking in to see if this has now been resolved? If you're still having issues, please let us know.

Many thanks,
Community Moderators.
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MinnaMurdoch
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Message 54 of 105
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Re: All4 App blank screen 22/09/20.

No,still not working

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Copsonc
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Message 55 of 105
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Re: All4 App blank screen 22/09/20.

Still a black screen .... ugh... what is the issue ? And why is it so hard to fix??

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Smaller
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Message 56 of 105
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Re: All 4

My Service status says now fix by 021020 6.30pm at last - hopefully

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Copsonc
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Message 57 of 105
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Re: All 4

Where do you find service status for just the All4 app problem? Thanks 

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newapollo
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Message 58 of 105
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Re: All 4

Hi Copsonc,

The delay in the app problem might be area specific, however the same details are listed in my account.

Click on Check service status at the top of this page, or log into My Virgin Media, again at the top of this page, and click on Service Status.

Clipboard01.jpg

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Wells62
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Message 59 of 105
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Re: All 4

Please answer this question 

i have 2 boxes one has the app the other doesn’t 

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japitts
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Message 60 of 105
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Re: All 4

All-4, my5, ITV-Hub & Amazon Prime apps are all available on the V6 box and not the TiVo.

Sounds like you've got one V6 box and one TiVo

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