Good evening,
We have a longstanding issue with the Amazon Prime app in that when you click on it from the 'All apps' screen, the screen will fade to black. Occasionally this can be fixed by restarting the V6 box, but not always. It is immensely frustrating.
Since about two weeks ago, we are now having the same issue with the All4 app. However in this case, even re-starting the V6 box does not fix it.
How can we get the All4 app working again? Is it a job for an engineer?