on 29-01-2023 11:48
Hi
The picture flickers very rapidly, the sound crackles.
Other inputs (Firestick, DVD) don't.
Tried changing HDMI input on TV, changed cable. No difference.
If I reset the box the problem disappears. The trouble is, I have to do this every time I try to watch something live from the box or recorded on its drive.
on 29-01-2023 12:58
Just to confirm that you've proven the fault away from the HDMI cable and your TV's HDMI input - both of which work fine with other equipment?
Sounds like a faulty V6 HDMI output if so.
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on 29-01-2023 13:10
Hi
I just tried the HDMI ARC input to the tv and the flickering doesn't occur.
on 31-01-2023 14:15
Hi RodH3,
Thank you for reaching out to us here on the Community.
I am sorry to hear you have been experiencing some issues with a flickering picture on your TV service.
Has changing the HDMi cable now resolved the issue?
Thanks,