Menu
Reply
sandelben
  • 198
  • 0
  • 5
On our wavelength
460 Views
Message 1 of 5
Flag for a moderator

downgrade back to tivo box

can i downgrade down to tivo 500gb box  as i had enough of my v6 box as it crashes or not 

 

ben
0 Kudos
Reply
JitteryPinger
  • 1.87K
  • 207
  • 392
Super solver
440 Views
Message 2 of 5
Flag for a moderator

Re: downgrade back to tivo box

No, Virgin have now moved on beyond V6 and certainly TiVo boxes so only option is up to the new 360 service which in many people opinion is a downgrade to the the V6.

Could you give any other details to the issues with your V6 and maybe we can help or guide you to maybe resetting the box before giving up on it.

If Virgin send a technician to fix its likely you will end up with the newer service that may not fulfil your needs.



If I've helped let me know 🙂

10 year's managing 9 Virgin Media accounts, and things never got any better, closed last 4 accounts since January 2021 :L

I give 'my' experience to help where possible.
0 Kudos
Reply
japitts
  • 14.39K
  • 1.92K
  • 3.28K
Very Insightful Person
Very Insightful Person
428 Views
Message 3 of 5
Flag for a moderator

Re: downgrade back to tivo box

If your V6 is crashing, it may well have a fault - please post some more details of what's happening, and perhaps we can point you in the right direction or help you with it.

The V6 is fundamentally a much better box than the TiVo!

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

sandelben
  • 198
  • 0
  • 5
On our wavelength
368 Views
Message 4 of 5
Flag for a moderator

Re: downgrade back to tivo box

a engineers has been booked

ben
0 Kudos
Reply
JitteryPinger
  • 1.87K
  • 207
  • 392
Super solver
349 Views
Message 5 of 5
Flag for a moderator

Re: downgrade back to tivo box

Best of luck 🙂



If I've helped let me know 🙂

10 year's managing 9 Virgin Media accounts, and things never got any better, closed last 4 accounts since January 2021 :L

I give 'my' experience to help where possible.
0 Kudos
Reply