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W02 and pixelation on some channels

I'm getting horrible pixelation or W02 on some channels.  I’ve rebooted, reset, switched off at the mains. Has anyone else got this issue and does anyone know how to get in contact? I'm in HP5.

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Re: W02 and pixelation on some channels

wo2 indicates no signal for that channel. pixilation also indicates that the signal is weak on certain frequencies...check all cables from the plate on the wall to the box, including the splitter are fitted correctly and tight.

Ian

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Re: W02 and pixelation on some channels

Hi Ian, yes I check all cables from power to splitter to tv to box etc.  All connected and tight. Also reset and rebooted from the mains a few times. I believe for other posts this is a nationwide issue and an engineer will need to tweak the signal from the box. Has been happening since March. 

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