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Virgin media store

Dereklad
Fibre optic

Ive been trying to access my purchases on virgin media store on my v6 and iphone and keep getting the spinning wheel of death for the past 2 day.

is there an eta on a fix please..

Cable tv customer since its inception in the 80,s.
Virgin 360 and mini box.maxit tv.350 broadband.
Playstation 55 inch lg tv and ceiling projector in bedroom..
Size 9 feet..
No criminal convictions.

I dont have a stream box because im not allowed to have 1..
2 REPLIES 2

Daniel_Et
Forum Team
Forum Team

Hi @Dereklad 👋 Thank you for your message 😀

We're sorry to hear about the problem you're experiencing 😔 How have things been since you posted?

Also, at what stage of the process are you getting the spinning wheel? 

Please pop back to us whenever you're ready and we'll do our very best to help.

Regards,
Daniel

Its all fixed now thanks daniel..

Cable tv customer since its inception in the 80,s.
Virgin 360 and mini box.maxit tv.350 broadband.
Playstation 55 inch lg tv and ceiling projector in bedroom..
Size 9 feet..
No criminal convictions.

I dont have a stream box because im not allowed to have 1..