It seems very strange that BBC 2, BBC4, and Channel 4 seems to have doubled in volume in the last few weeks but the queitest by far is BBC1.
Surely there is a default to set volume output to Normalise, 0db?
This is the case on every audio software progam.
This has been going on long enough. My old TIVO sounds great in my son's room and we have identical Sony TVs.
I detect little or no difference in volume for the HD channels of BBC 1, BBC 2, ITV and C4. I've checked using my Onkyo AVR and with the Onkyo in HDMI pass-through mode (Onkyo in standby with audio just passing through it). I've got V6 --> Onkyo --> Panny plasma TV, all connected with HDMI. I can't help wondering if some people have faulty V6s.
For the record, my V6 box is plugged straight into my Sony TV via the HDMI cable. I do have a sound bar but that is not used on a daily basis and that is fed from the Sony optical out. Thereare no additional amplifiers or sub systems causing confusion here, it is only the V6 output which is lacking.
My normal Sony TV output volume setting has changed from 20 on the Tivo to 30 - 35 on the V6.for the same audible level.
I suggest we flood Virgin's Facebook and Twitter pages.
They're all 'faulty', the pre-out volume is set too low and it can't be adjusted.
Please don't sidetrack this thread, it is hard enough getting Virgin to address it as it is.
It does seem to be an incompatibility/issue/problem/fault that is only apparent on some setups though, not all.
I have two V6s, one is connected to a 1-year-old LG TV via HDMI with the TV outputting via optical to a 5-year-old LG Soundbar - this has a consistent sound output for all channels & devices (V6, PS4, Blu Ray, Freeview, TV Apps, Amazon Fire Stick), with all of them being used at a volume level around 12 (I think the soundbar goes up to 100, but I've never got near that!)
Upstairs I have a V6 into an 7-year-old LG TV via HDMI with just the TV's speakers being used - again the volume output is consistent across all channels, apps, you tube, Amazon Stick, etc. That TV is on a volume setting of about 10 (out of 100) and used to have an old TiVo attached to it at exactly the same volume settings.
To investigate this VM surely need to get a setup that suffers with the low/varying volume and a setup that doesn't and see what the differences are - because any fix they might apply needs to make sure it doesn't mess up those setups that are currently OK!
I have mine through an AVR and have increased the source level by 7dB to get it in line with other sources. That is my workaround to the problem. Plugged straight into the TV I could have the volume set at 100 quite comfortably, with my V+ anything above 60 - 65 is way too loud. So the people most affected are those who have no way of compensating for the reduced output.
The problem we've got is that I can't honestly see Virgin doing anything about it. I remember some of the Sky+ boxes were very quiet and nothing was ever done about them.