I watch a film yesterday and had the volume up as high as fifty to fifty five and then the adverts come on OUCH!!
That is a different issue. Films are generally mastered at a lower volume so there is headroom for high peaks during dramatic scenes etc. Also the film was probably using Dolby Digital sound whereas the adverts in between do not. If you want to reduce this difference in volume, go to Home > Help & Settings > Settings > Audio > Dolby Digital, and set it to "Dolby Digital to PCM".
The issue this thread is about is that the V6 outputs at a lower volume across the board no matter what you're watching compared to other sources and previous set-top boxes. Let's not confuse things.
Lets not confuse things, how about a fix for the volume problem that this thread is about instead of 'splitting hairs ' .
You're missing the point, the last thing you want to do is open the floodgates for the forum team / mods to turn around and say "that's normal behaviour", which, in relation to adverts being louder than a film, would be correct.