As title says, recently the tivo (6 I think, the 4k one) has started turning off.
Sometimes a standby cycle will bring it back on for a short time but more often than not, I have to power off via rear switch leave it for a bit and back on. This doesn't guarantee a result.
I've a feeling it could be heat related. First time it happened, during the Welcome Screen/Starting up period I was getting strange artifacts like a green wired grid for a brief moment. Given current climate here not an impossibility.
Thought I'd get this in incase further assistance will be required down the line.
Regardless of heat, if a box is switching itself off and/or rebooting, it has a fault. The tinted pictures you mention could also be an HDMI issue - have you proven your HDMI cable & TV port as good by using them with known working kit?
VM staff respond to posts on here after an extra day or so, otherwise fault reporting is on the usual number (150 from a VM phone, 0345 4541111 from any other phone)
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Thanks for getting back, I rarely look at VM emails these days as it has become a spam hell!
I have an engineer coming today (25/7/21) apparently following a webchat via site. External box aside (see another post of mine) the cables in the house are very early installations back when NTL first offered "Broadband" (was silly low speeds back then!) Probably close to 20 years now! At time of install, my room had just been moved into so requested enough cable for multiple modem positions.
Now established, there's a huge coil of cabling literally hanging off the back of modem and the cable has become worn at modem screw in. Often dropping drastically in speed, sometimes blackout. A bit of a wiggly can bring speeds back to expected.
I can't seem to find your message, so leaving this for you. Maybe others having similar troubles too.
Tivo seems to be fine now I have swapped the hdmi lead. Visit was SUPPOSED to be sorting out cables in the house and that box (currently propped closed with a large rock - not sure if someone here did that or someone from VM have been already, been told nothing about actual Visit purpose and not even called ahead or knocked door.
I'm going to assume a Visit has not actually been arranged for today. 1: given its a Sunday and 2, it's now 2hrs past time slot given.
VM will be getting a call from me tomorrow either way.
If late, courtesy call would be nice. If not coming, likewise. My faith in people is telling me it was a typo. My faith in VM is telling me it was a fob off to get a customer satisfaction rating up.
Anyway you could check if something is ACTUALLY booked?