so I have a weird emblem on the telly, it’s like a tv box and an arrow pointing down. Seems to suggest downloading. The box won’t turn on past this emblem. Done re-boot etc etc just noticed the power light is flashing orange. Any ideas.
Typically, the flashing light indicates a fault on the V6, if you're unable to use the box then you'll need to contact into the faults team for them to do further checks. You can run a test for your equipment using the "Check Service Status" button at the top of the page under the Bell icon. This will tell you of any faults and allow you to externally run a check on your equipment.
** I work for VirginMedia but all opinions posted here are my own.