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Steven_L
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Message 11 of 13
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Re: V6 crashing

Thanks for coming back to us. You can track your engineer appointments online. Simply sign into My Virgin Media and you will see your appointments on your account dashboard. Have you checked the site to see if your appointment is showing there? 

Kind Regards,

Steven_L

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wchuk74
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Message 12 of 13
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Re: V6 crashing

Yer one showing up 

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John_GS
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Message 13 of 13
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Re: V6 crashing

Hi @wchuk74

Thanks for coming back to the thread. I can see from a system check you've had the TV box replaced. I do hope everything is sorted but let us know if you need further assistance.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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