cancel
Showing results for 
Search instead for 
Did you mean: 

V6 box works without internet?

squonk
Tuning in

During the countrywide outages on Tuesday I was affected. I had no internet, no WiFi and no phone line. But I could still watch tv on my V6 box. I always assumed that I needed internet for the box. Is that incorrect? And if you do need internet for a connection how was I able to watch it? I didn’t try any catch up apps but I assume they wouldn’t have worked as I had no WiFi.

1 ACCEPTED SOLUTION

Accepted Solutions

japitts
Very Insightful Person
Very Insightful Person

The internet connection is used for OnDemand, streaming apps, & EPG updates.

Live TV doesn't use the Internet - both that, and recorded content, are unaffected by loss of broadband.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

The internet connection is used for OnDemand, streaming apps, & EPG updates.

Live TV doesn't use the Internet - both that, and recorded content, are unaffected by loss of broadband.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Ok thanks. That’s useful to know. I didn’t realise about live tv without internet until Tuesday. Thanks for the reply

nodrogd
Very Insightful Person
Very Insightful Person

@squonk wrote:

Ok thanks. That’s useful to know. I didn’t realise about live tv without internet until Tuesday. Thanks for the reply


Yep! It's broadcast TV not IPTV. The channels are sent in the same format as those from a satellite dish or TV aerial. Boxes will work for a while without internet, but do check in with VM servers occasionally to see they are still authorised.

The problems earlier in the week were mostly routing issues, so most hubs remained fully connected to the DOCSIS infrastructure right back to the cable headend.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks