Ah, you've got the dreaded "DVR has detected an error" green screen, which means your hard drive has failed.
It's probably not what you want to hear, but you need to call VM Faults to report this. It can't be repaired.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks