Virgin Media Community

[Ed155]

My TV box has been rebooting itself all day. It seems to be stuck in a loop of finding an error, restarting, and finding an error again. Service status is all OK. This happened with the old TiVo box, which had to be replaced about 18 months ago. Hopefully not the same problem! Any ideas?

 

[japitts · Accepted solution]

Ah, you've got the dreaded "DVR has detected an error" green screen, which means your hard drive has failed.

It's probably not what you want to hear, but you need to call VM Faults to report this. It can't be repaired.

[Ed155]

Ahhh, that doesn’t sound good! But thanks for the tip 👍🏼👍🏼