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V6 box died

Watching tv 02/04/20 and box ‘crashed’ lost all channels. Did turn off/on, now just circles box restarting. Shielding at home with no tv is getting to me.

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Re: V6 box died

Have you called up to get a new one posted out to you? 

I work for Virgin Media and my posts are my own opinions
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Re: V6 box died

When I’ve tried calling, I’ve gone through the automated options then got a message saying some call centres closed, then the other person has cleared. Hence why I’m now asking in here.

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