on 13-11-2022 11:50
Consistently having issues with black screen after viewing on Prime and Netflix when trying to return to viewing via main menu. Meno visible but TV show black with sound.
Thanks
Answered! Go to Answer
on 15-11-2022 13:50
Thanks for your post @Fizzi271, and welcome back to our Forums.
Can you please address the points/suggestion raised by @newapollo for me, before we look further to other issues/suggestions that may help combat this issue?
Kindest regards,
David_Bn
on 13-11-2022 09:39
Consistently having issues with black screen after viewing on Prime and Netflix when trying to return to viewing via main menu. Meno visible but TV show black with sound.
Thanks
on 13-11-2022 11:43
Hi @Fizzi271
You've posted in the Tivo forum, however the older Tivo box doesn't have the Prime app.
So it seems like you have the V6 box.
You should try a new high speed HDMI cable which should be HDCP compliant.
on 15-11-2022 13:50
Thanks for your post @Fizzi271, and welcome back to our Forums.
Can you please address the points/suggestion raised by @newapollo for me, before we look further to other issues/suggestions that may help combat this issue?
Kindest regards,
David_Bn