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Evzz72
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V6 Remote not working

My remote is completely done. Trying to order a new one but the phone lines are very busy due to Covid. Can someone point me in the right direction please? 

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newapollo
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Re: V6 Remote not working

Hi Evzz72

You could try the text messaging service.

Just send  a text with a description of replacement remote  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I'm just a normal customer here to share my knowledge, I don't work for Virgin Media.

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Evzz72
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Re: V6 Remote not working

Hi thanks for that. I’ll try the texting service, already tried 150.

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