Hi all, been struggling to connect my second box in my kitchen to the internet since WiFi went down last week. WiFi now working and router and living room hub working fine. Box in kitchen works for tv but no on demand etc as no internet. Done numerous resets but no luck - keeps coming up with a N27 code saying cable unplugged but it is not connected to the hub via a cable - should be by WiFi. When I connect to WiFi on the kitchen box it says it is successful but then immediately says the same failure and no internet connection.
Thanks for getting back to us with these details. I'm sorry to hear that nothing has worked for you so far. Did you try following @japitts advice regarding the network connections screen and connecting an ethernet cable to the V6? Please do keep us posted on how you're getting on!