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chirayoju
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V6 Box keeps restarting

Hello

Our V6 box has rebooted itself about 3 times so far this afternoon, there's no error messages just the screeen goes blank and then it restarts itself.

Can't log into my account as it just keeps coming back to the login page when I enter all my details in!  So not able to report the issue - I'm holding off on phoning 150 as I always have trouble getting through or getting the correct help!

Anyone else having these issues?  In the LE11 area

Thanks

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japitts
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Re: V6 Box keeps restarting

If there's any area faults, they should be listed on the automated status line - 0800 5610061.

If not, then you are best calling the faults number to report your issue.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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