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DuffDuff
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Undelivered order

On 01/01/21 VM agreed an update to my existing package at no extra cost to my existing package.

The Hub 3 was delivered but I am still waiting for the V6 box to arrive.

Is this due to a shortage of V6 boxes or is it that the order has probably been overlooked.

 

 

 

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japitts
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Re: Undelivered order

Does anything show in the "my orders" section of your online account?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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DuffDuff
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Re: Undelivered order

Checked - says it appears I have no open orders. Can I chase up though web chat or can you suggest a number I could phone.

Thanks

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LittleMick73
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Re: Undelivered order

Hi 150 free from a virgin phone or 0345 454 1111 from any other phone. Regards Micky
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