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TV screen goes blank and no volume

Over the past few months we keep losing the picture and volume on tv programs, but the tv light is still on. We have to keep turning of the v6 box and TV  to get it back, it normally works for a few hours/next day but then goes again and we repeat.

We have checked that none of the cables are loose.

Any ideas? 

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Re: TV screen goes blank and no volume

Hi RajGas,

I had the same problem and checked my cables, still the same.

Then I decided to spring clean. I disconnected all the equipment in my room, that's TV, Router, V6, games consoles, radio, tablets, X96 box etc

Connected everything back up and the sound came on. Not sure if everything being turned off for a good 20 minutes helped, or if it was due to rearranging all the cables 


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I'm just a normal customer here to share my knowledge, I don't work for Virgin Media.

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